PRIVACY
POLICY

Effective Date: June 2026  |  FORGE Fitness by Jelani Hypolite

1. Who We Are

FORGE Fitness is an online personal training and nutrition coaching business operated by Jelani Hypolite. References to "we," "us," or "our" in this policy refer to FORGE Fitness and Jelani Hypolite personally.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Full name and contact details (email address, phone number)
• Fitness goals, experience level, and preferred program
• Health and fitness information you share during coaching
• Payment information (processed securely through third-party providers — we never store card details)
• Communications between you and your coach

We may also automatically collect limited technical data when you visit our website, such as your browser type, device type, and general location (country/region). This data is non-personal and used only for improving website performance.

3. How We Use Your Information

The information you provide is used to:

• Deliver and personalize your coaching program
• Communicate with you about your program, check-ins, and progress
• Send you relevant fitness content, tips, and updates (you can opt out at any time)
• Process payments and manage your account
• Improve our services and website experience
• Comply with legal obligations

4. Email Marketing

If you submit your email address through our website, you will be added to our mailing list managed through Mailchimp. You may receive:

• A welcome email with your free first-week program
• Occasional coaching tips, program updates, and offers

You can unsubscribe at any time by clicking the "Unsubscribe" link in any email we send. We will never sell, rent, or share your email address with third parties for their marketing purposes.

5. Third-Party Services

We use trusted third-party services to operate our business. Each has its own privacy policy governing how your data is handled:

• Mailchimp — email list management and marketing automation
• Calendly — consultation scheduling and calendar management
• Stripe — secure payment processing
• Netlify — website hosting

We only share information with these providers to the extent necessary to deliver our services. We do not sell your personal data to any third party.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment processing is handled by Stripe, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you cancel your coaching program and request deletion of your data, we will remove your personal information within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability (receive a copy of your data)

To exercise any of these rights, please contact us through the website. We will respond within 30 days.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will remove it promptly.

10. Cookies

Our website may use basic cookies to improve your browsing experience (such as remembering your preferences). We do not use cookies for advertising tracking. You can disable cookies in your browser settings at any time, though this may affect some website functionality.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out through the contact form on our website. We take all privacy inquiries seriously and will respond promptly.